SCG Logistics has transformed its
business process into Digital Driven Logistics with digital technologies such
as Object Recognition, Robotic Process Automation (RPA) and Chatbot to better accommodate
customer needs. SCG Logistics is ready to expand
services to ASEAN countries and China and targets to increase 2019 revenue by
12% to 22,000 MB. SCG Logistics aims to become the One Stop Logistics Solution for
small and medium-sized enterprises (SMEs) with the service “Fulfillment by SCG Logistics” that comprehensively helps handle storing, packing, shipping
items of all sizes. Find out more about our services at: www.scglogistics.co.th.
Mr. Paitoon Jiranantarat, Managing Director of SCG Logistics
Management, said, “Logistics market
has been growing rapidly driven by many contributory factors including economic
expansion from the government’s infrastructure projects, consistent export
growth and e-commerce boom that attracts new
entrants into the market, resulting in intense competition. SCG Logistics has achieved an average growth rate of 5.5% per annum over the past 5 years.
From those factors,
SCG Logistics, a leading logistics company with end-to-end service, is ready to move the
business into Digital Driven Logistics by incorporating technologies and
advanced digital platforms such as Object Recognition, Robotic Process
Automation (RPA), Chat Bot to support the services throughout the supply chain. The shift to technological and digital platforms will increase
performance efficiency of the entire process and better satisfy the customer
needs with increased speed, accuracy, and safety. The system also enables efficient cost management and supports
customer services for customers both internally and outside SCG in Thailand,
ASEAN countries and China. SCG Logistics
targets to reach the revenue of 22,000 MB in 2019 or 12% growth.
The digital
technologies that SCG Logistics implemented to augment competitiveness and
services throughout the supply chain are Robotic Process Automation (RPA) to provide a fast and accurate
management system 24 hours a day; Object Recognition to detect vehicle number
for precise data collection and verification of delivery vehicles; Route
Optimization to calculate the fastest route with real-time status tracking; and Chatbot to interact with users via
smartphone. The platforms are presented to
ensure greater convenience and confidence in accurate and timely product
delivery.
In addition, as the
value of e-commerce has grown up to 3.2 trillion baht coupled with changing consumer behaviors, it
drives a surge in demand for one stop logistics solution among small and medium-sized enterprises (SMEs) in the digital era. SCG Logistics is
striving to fulfill the needs, so it introduced the One Stop Logistics Solution
service “Fulfillment by SCG
Logistics” that enables
online sellers to scale up their business by providing storage , packing and
delivery services for items of all sizes ranging from small packages, e.g. cosmetic products to large items, e.g. electronic appliance or furniture. Furthermore, it also offered Value Added Services that can
satisfy unique consumer needs which include customization services such as
adding card or gift wrapping prior the delivery , White Glove service for
shipping and installing delicate or high-value product that requires special care such as electronic
appliance or furniture, Reverse Logistics service for handling product returns
and repairs and Data Analytics to provide valuable insights of consumer
behaviors to help further business more effectively. Customers can track storing inventory and item status via an
online platform.”
For those who want
to learn more about SCG Logistics services, please go to the website: www.scglogistics.co.th or contact 02-586-6777 or visit Facebook page
scglogistics or LINE: @SCGLFULFILLMENT